FAQ

Where is my Planner Perfect delivery?

Our plan books, journals, and planner accessories are custom made specially for you with each order. Because we custom make each plan book, journal, and all accessories specifically for your order please allow up to 14 days to produce, process, and begin shipment.

My Planner Perfect delivery just arrived, now what?

First, congrats! This is very exciting. We've included an insert in your package that gives you a brief break down to help you get started. Jenny has also provided videos you can follow for each product: Plan Books, Word of the Month plan books, Project Me, Affirmations Journal, Devotional Kits and Errand Runners. We also encourage you to join our Planner Perfect Fans Group on Facebook to network, bond and document your journey with your new friends!

What if I need to cancel an order?

Our plan books, journals, and planner accessories are custom made specially for you with each order. If an order has NOT been put into production (production typically occurs after 24 hrs of placing your order) we can process a refund or cancellation. After your order is in production (usually after 24 hours of placing your order), all sales final, and no refunds will be made. Because we custom make each plan book, journal, and all accessories specifically for your order please allow up to 14 days to produce, process, and begin shipment.

Receiving a Refund

Exchanges (if applicable) must be done within 5 days of receipt, No exceptions. We only replace items if they are defective. An example of a defect would be the images are printed upside down.

If you need to exchange it for the same item, send us an email at designs@plannerperfect.com to obtain an EA# and send your item with the EA# to: 835 Wedgewood Ct., Plattsmouth, NE 68048

How to Return

To exchange your product, you should mail your product with the EA# to: 835 Wedgewood Ct., Plattsmouth, NE 68048. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take time for your exchanged product to reach you, may vary. If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

What size are Traveler's Notebook fit your planners and journals best?

We offer sizes: wide, narrow, b6, b6 slim, personal, and pocket sized planners. Please check with your Traveler's Notebook manufacturer for complete specifications. Our wide books fit wide and A5 travelers notebooks (TNs). If you want to stuff your travelers notebook with more than 4 books, I would suggest the A5 size. Our narrow books fit narrow TNs beautifully Our personal books fit personal TNs and B6 Slim. I personally recommend the B6 for it is slighter wider then the personal and will provide just enough overhang to protect your books.

Do you have to buy a Traveler's Notebook to use your books?

No, not at all. All of our journals and plan books are beautiful on their own. But if you like to keep several books together in one place then Traveler's Notebooks are the way to go and protects and wraps them beautifully.

With so many companies selling Traveler's Notebooks, who do you recommend?

There are a lot of amazing artisans to choose from!

Do your planners and journals take paints and markers well?

Yes!! Our books are made with strathmore paper and can take all mediums beautifully such as watercolor and acrylic to Tombow and fountain pens. Have a wonderful time scripting your life and journaling to your hearts content!

How often do you release new product?

Designs by Planner Perfect launches new art work and graphic prints for plan books and journals, seasonally. We also have launches for workbooks and journals with specific eCourses and classes for personal development at different times throughout the year. Receiving our newsletter is the best way to stay informed of all things new with Designs by Planner Perfect.

I'm new to Planner Perfect, where should I begin to write a better story?

I would start with our Plan Kit and a WREN journal. The plan book kit gives you 3 months of plan books and the option for a goal book. The Wren is our journal that coincides with our Project Me group on Facebook. The Project Me group as well as the Planner Perfect fans group are a fantastic way to begin your planner perfect journey. A group that gives you videos and live chats to declutter your soul from anything that could be preventing you from becoming who you were called to be and inspires you to care for you again. I would recommend joining Project Me and Planner Perfect fans on Facebook for support and videos on starting your journey using the PPM and keeps you inspired.

I heard you have an affiliate program. How do I learn more and get involved?

Go here for more information about our exciting affiliate program!

Where is my Planner Perfect delivery?

Our plan books, journals, and planner accessories are custom made specially for you with each order. Because we custom make each plan book, journal, and all accessories specifically for your order please allow up to 14 days to produce, process, and begin shipment.

Curious about stocking Designs by Planner Perfect?

Perhaps you may have identified the beautiful creations from Designs by Planner Perfect as the perfect compliment to your store or boutique? We would LOVE to hear from you! To learn more about the possibilities of having designs by planner perfect journals, plan books, and accessories in your retail store contact us here: retail inquiries